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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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HSpezy

October 12, 2023

5  out of  5
rating by HSpezy
"Phenomenal customer service with their fast responses and the ability to text for solutions. It's been a great experience with them!"
We responded:
"Thanks for the review Hunter! We are happy to be here for you when you need us. The online communication is a fan favorite. We're just a click away! "
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Allen Routch

October 12, 2023

5  out of  5
rating by Allen Routch
"Thanks to the staff at Mike springers office bad days become good days ! Thanks for looking out for me Holly, recommend them fully"
We responded:
"We are always here to help life go right and are happy to help you, Allen. We appreciate your business and five star review so very much!! Thank you."
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Mike Sherwood

September 22, 2023

1  out of  5
rating by Mike Sherwood
"I've had Statefarm for over 10 years or more, I'm giving Statefarm insurance Company 1⭐️, due to #1 price, #2 hidden terms of coverage and I'm giving Mike Springer agency 5⭐️, he has a great staff. Statefarm is 2x more expensive than Erie insurance, for the same price I'm getting a full year of coverage instead of only 6 months plus I'm getting a little more coverage with Erie."
We responded:
"We appreciate your five star review for our Agency Mike. We are sorry that your experience with State Farm as a company did not meet your expectations. "
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Olivia Jane

April 6, 2023

5  out of  5
rating by Olivia Jane
"The office staff is always super helpful! Great people and have helped me anytime I needed it!"
We responded:
"We really appreciate you taking the time to leave us a review, Olivia! We are happy to help when you need us. "
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Christy Link

April 6, 2023

5  out of  5
rating by Christy Link
"The employees here CARE for you. The atmosphere is warm and welcoming. They reached out recently to discuss life insurance and I'm so thankful for the reminder to add that on. I can't imagine working with anyone else!"
We responded:
"Thank you for your generous review, Christy! We appreciate your business and look forward to continuing to assist you with products as your family grows and changes. "
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Jason Stevens

April 5, 2023

5  out of  5
rating by Jason Stevens
"Need great customer service that is friendly, knowledgeable and efficient for all your insurance needs? The office of Mike Springer State Farm in Carrolltown is your answer."
We responded:
"Thank you for your five-star review, Jason! We really appreciate your recommendation. "
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Jenn Dumm

April 5, 2023

5  out of  5
rating by Jenn Dumm
"We have been with Mike Springer for years and wouldn't take our business anywhere other than their office. They are friendly, personable and do what ever they can to help make your bad day better and do it with ease!"
We responded:
"Thank you for your review, Jenn! We appreciate your loyal business and will always be here to make your bad day better -- that's what "good neighbors" do! "
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Angela Tirabassi

April 5, 2023

5  out of  5
rating by Angela Tirabassi
"I have been with Mike Springers State Farm for many years, him and his staff have always welcomed me in with open arms and were very patient with me while i was adding Life Insurance to my policy’s, they made it so easy for me to sign and be on my merry way! Kudos to Mike and his amazing staff!"
We responded:
"We truly thank you for your five-star review! Life Insurance isn't a product people are always thinking about but imperatively need. We are happy to help you with leaving a legacy for your loved ones."
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Danyelle Hoover

April 5, 2023

5  out of  5
rating by Danyelle Hoover
"I would never take my insurance anywhere but Mike Springer State Farm. The entire staff is personally committed to making sure you have the correct insurance, the correct amount of insurance, and when you file a claim they handle it like you are family. They are responsive and check back often to make sure that you feel secure in whatever business they're taking care of for you. You just can't get that level of service anywhere else."
We responded:
"Danyelle, you five-star review means so very much to us-- thank you!! You put into words what we so diligently strive to be every day, all day. Being there for you to help you understand your policy, ensure you are protected if the unexpected happens, and help you through when it does is the heart of our mission. "
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Valerie Galczynski

April 5, 2023

5  out of  5
rating by Valerie Galczynski
"Best insurance agent anywhere ! The staff is knowledgeable and personable and will go out of their way to help !"
We responded:
"We truly appreciate your five-star review, Valerie! We strive to provide an excellent customer experience every time. "
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Brandon Warner

April 4, 2023

5  out of  5
rating by Brandon Warner
"Extremely friendly, and easy to work with! Have had them as my insurance company for years. I would absolutely recommend them!"
We responded:
"Thank you for your five-star review, Brandon! We are thankful for your loyal business. We also love knowing that you refer us -- which, to us, is the greatest compliment you could ever give!! "
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Kelly Rodgers

April 4, 2023

5  out of  5
rating by Kelly Rodgers
"State Farm- Mike Springers office in Carrolltown is exceptional! Our family is very thankful for them helping us with all our insurance needs. Tiffany and Kelly are always so helpful anytime we need them. Thank you for all you do for us and our wonderful community!"
We responded:
"We appreciate your five-star review, Kelly! We love being a part of our community and walking in the same shoes that many of you do. Because we know what it's like, we do our best to make your life go a little easier when the unexpected happens. That's what "Good Neighbors" are for!"
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Deanna Bassett

April 4, 2023

5  out of  5
rating by Deanna Bassett
"I have had state farm for years and I continue to be very happy with their services. Staff is friendly and easy to get ahold of. Claims are handled quickly. 5/5 review!"
We responded:
"We appreciate your five-star review and are happy to hear of your great claim experience! And we thank you for your continued loyalty to our office."
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Justin Royer

April 3, 2023

5  out of  5
rating by Justin Royer
"I have been with State Farm for 15 years. Tiffany has been amazing with bundling everything I own and taking care of me at the Mike Springer office. Have recommended them to many people."
We responded:
"We appreciate your review and your recommendations very much Justin! Those referrals are the best compliments you could give!! Thank you for your loyalty over the years. "
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Michael Toth

March 31, 2023

5  out of  5
rating by Michael Toth
"Great girls in the office. Every time I have a question about any insurance problem, they have the right answer's ."
We responded:
"Thank you for your five-star review! We really pride ourselves on being able to find you answers to your worries and problems. We will use every resource available if we have to until we get that answer."
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Donna Noren

March 1, 2023

5  out of  5
rating by Donna Noren
"Been with State Farm for years. Very helpful, always. Explains everything in easy language to understand. Great coverage & good prices. Recommend highly."
We responded:
"We appreciate your review Donna! Thank you for your loyal business over the years - we're honored to have been here for you when you've needed us."
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Zachary Lowe

February 17, 2023

5  out of  5
rating by Zachary Lowe
"Sarah went above and beyond to help me as a new customer. This office was thorough, friendly, and helpful throughout my first experience of acquiring insurance. They explained everything to me honestly and concisely to provide me with what would be best fit for me. She stayed on the line with me as I made sure everything was completed and reassured me she was there to help with anything I needed. It made a very intimidating process simple."
We responded:
"Welcome to our office Zachary! We appreciate you taking the time to leave us a review and look forward to assisting you with your insurance needs for a long time to come. Helping you to understand your coverages and answer your questions in a foreign land are EXACTLY why we are here!"
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Kristie Solnosky

February 8, 2023

5  out of  5
rating by Kristie Solnosky
"They have great rates and are very professional. Super nice to work with and will do everything they can to help you save money! Highly recommend! Also, I needed a document fast as I couldn’t get the app to open and I had it within seconds! If you’re debating on switching…DO IT!!!!"
We responded:
"Kristie we really value your review! Thanks so much for taking the time to leave your comments. We appreciate your business, and we take pride in helping our customers when they need us most. "
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Joe George

February 8, 2023

5  out of  5
rating by Joe George
"Very Helpful and Professional staff. Always a pleasure doing business with them!"
We responded:
"Thank you for your review Joe! Your words mean such a great deal to us. It's nice to be recognized for a pleasurable experience. "
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Cheryl Hite

February 2, 2023

5  out of  5
rating by Cheryl Hite
"Excellent customer service from all and very helpful!"
We responded:
"We appreciate your review! Thank you for taking the time to leave your feedback. "
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Staci Sottile

January 31, 2023

5  out of  5
rating by Staci Sottile
"Anytime I call or stop in this office all the staff are super helpful. They always have a smile on their face."
We responded:
"Your review means a great deal to us Staci! Thanks so much for your kind words. We really strive to provide service with a smile, and even a hug when needed. "
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Marci Meguesd

January 31, 2023

5  out of  5
rating by Marci Meguesd
"Mike Springer’s office is the best! Everyone is always so kind and helpful anytime I call. They are quick to help you and answer all your questions you might have."
We responded:
"Thank you for taking the time to leave us a review Marci. We truly appreciate your five stars and look forward to helping you in the future with the same service you've come to know and trust over the years. "
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Jayme Ertter

November 3, 2022

5  out of  5
rating by Jayme Ertter
"This office has the friendliest customer service!"
We responded:
"Thank you for your nice compliment and for taking the time to leave a review! We truly appreciate it. "
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Ashley Rake

October 27, 2022

5  out of  5
rating by Ashley Rake
"Mike Springer and his staff go above and beyond to make sure all of my family’s insurance needs are met. The staff are accommodating, super helpful with any concerns and very friendly to deal with. Great customer service! If you are looking for insurance needs, they are the place to go. You won’t be sorry!"
We responded:
"Your feedback means a great deal to us. We look forward to continuing to help you and your sweet family with your insurance needs. Thanks so much for your review!"
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Renee Kline

October 14, 2022

5  out of  5
rating by Renee Kline
"State Farm-Mike Springer deserves 10 stars! Our home was recently flooded and Tiffany helped us through every step of the process to utilize our homeowners insurance. In the beginning we were overwhelmed, thinking we had to do everything on our own. State Farm quickly took the reigns and all we had to do was sit back and watch them put our home back together. We can't thank them enough!"
We responded:
"We appreciate your review Renee, as well as your business! We are very happy to know that we could help you when you needed us most. Please know, that as your good neighbors -- you are NEVER alone!"